Faq
Got questions in your mind? We have the answers. Have a look at the frequently asked questions. And if you need to know anything, contact us and we will be at your service.
We offer a wide range of beauty and skincare products, including cleansers, moisturizers, serums, face masks, toners, exfoliators, eye creams, sunscreen, makeup, and more.
Yes, we strive to provide products that are suitable for various skin types, including normal, dry, oily, combination, and sensitive skin. However, it’s always recommended to check the product descriptions or consult with a dermatologist if you have specific concerns.
We are committed to ethical practices, and many of our products are cruelty-free and vegan. We clearly label such products to help you make an informed choice.
Yes, we have a hassle-free return and exchange policy. If you’re not satisfied with your purchase, you can return the product within a specified period (check our website for details) for a refund or exchange.
Our products go through rigorous testing to ensure their safety and efficacy. However, individual reactions can vary. We recommend checking the ingredients list and performing a patch test before applying a new product, especially if you have known allergies.
While many of our products are designed to address common skin concerns, it’s important to consult with a dermatologist if you have a specific skin condition or are undergoing any treatment. They can provide personalized advice on product suitability.
The shelf life of our products can vary depending on the specific item. Generally, most skincare products have a shelf life of 6 months to 2 years. It’s recommended to check the packaging or product label for the expiration date.
We offer a range of products that utilize natural and organic ingredients. However, not all of our products are exclusively made with natural ingredients. Each product listing on our website provides detailed information about its ingredients.
We occasionally offer samples of select products as part of promotions or special events. Keep an eye on our website or subscribe to our newsletter to stay informed about any sample offerings.
You can reach our customer support team by phone, email, or through our website’s contact form. Our dedicated team is here to assist you with any inquiries, concerns, or product-related questions.
